When will my order ship?https://0391f10.netsolhost.com/faq/#
Unless otherwise requested, all orders placed before noon will ship on the following shipping day. A shipping day constitutes Mondays, Tuesdays, and Wednesdays in order to avoid packages sitting in transit on Sundays. We are happy to ship any other days at your request.
How should I store my delivery?
All products are labeled with a “best by” date. This is when the product is freshest, after this date the product may dry out quickly, but will not actually spoil. To keep your products fresher longer, store in an air tight container. If you plan to hold on to them past their best by date, they can be sealed in a freezer bag and enjoyed for months to come!
I haven't received a response to my email or order
All orders and other email correspondence will be replied to within 24 hours of being received. If you haven’t heard from us within 24 hours, please follow up with us to make sure nothing got lost in transit. If you are unhappy with an order for any reason, please let us know within 24 hours of receiving it in order to help us do our best to make you happy.
All products are made in a facility that processes wheat, dairy and nuts. Please let us know if you have a food allergy.
What do you have that is Gluten-Free?
All marshmallows and all peanut butter based cookies can be made gluten free. All other flavors are in development, check back soon to see what gluten-free options we come up with!
Can you mix and match ingredients?
Yes! contact us with what combinations of ingredients you’re looking for and we’ll be sure to get that out to you!
What areas are you available to deliver/cater to?
I can deliver most places in New England and New York. Delivery rates (if applicable) depend on the amount purchased. Qualifying orders receive free delivery!
What kind of chocolate do you use?
All chocolate chunks and cocoa powders are Callebaut brand. This brand is a Belgium-based companies and one of the top chocolates produced today.
How much chocolate is in your cookies?
Every bag of six cookies has over 1/4 pound of chocolate!